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All guest complaints deserve attention. An excited guest complaining loudly at the front desk requires immediate attention as he is affecting property’s business. Guest Relations...

In Front Office receptionist is the face of your business, the first impression many customers have. A good receptionist makes visitors feel welcome and comfortable....

Bell desk is an extended arm of front desk. There are many activities at the time of arrival, during stay and at the time of...

Laundry refers to the washing of clothing and other textiles. Laundry processes are often done in a room reserved for that purpose; in an individual...

Towel art, also referred to as towel sculptures or towel origami, are left for hotel guests by housekeepers. The most popular kind of towel art...

The principles of design are applicable to flower arrangement as well. Design determines the structural pattern of the arrangement. It consists of the relationship between...

At any moment, you or someone around you could experience an injury or illness. Using basic first aid, you may be able to stop a...

South Indian cuisine usually encompasses the five Southern states of Karnataka, Andhra Pradesh, Tamilnadu, Telangana, and Kerala. Both the geography and cultural influence of the...

Soup is a primarily liquid food, generally served warm or hot (but may be cool or cold), that is made by combining ingredients of meat...