Certificate in Bell Desk Operations

Bell desk is an extended arm of front desk. There are many activities at the time of arrival, during stay and at the time of departure of guest which cannot be carried out from the front desk but are to be carried out essentially, in order to provide services to the guest. As the name suggests it is a small desk/counter in the lobby near the main entrance of the hotel. The bell desk should be situated in clear view of the front desk, cashier and particularly the doorman standing outside the lobby, so that the doorman may signal for a bellboy at the arrival of a guest. Further, it is also important that the bell desk is situated near the luggage center and luggage entrance.